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Frequently Asked Questions

How do I list a new product as a Manufacturer?

Navigate to your Dashboard, click on 'My Products' or 'List New Item', and fill out the product details including standard pricing and wholesale requirements.

When will I receive my payouts?

Payouts are automatically processed to your connected bank account within 2-3 business days after an order is marked as Delivered and verified by the wholesaler.

Can I manage multiple staff members?

Yes, verified business accounts can invite team members from the 'Team Management' dashboard and assign specific roles to them.